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Need more info or guidance? Get in touch with our team for personalised advice. We’re known for our quick replies!
Product Specifications
Our Master Series Handpans are made from first grade pressed steel and have a larger volume, to help their resonance. Extra time is taken to tune higher sympathetic frequencies, resulting in a more harmonically balanced instrument.
The handpan is a mysterious instrument, distantly related to the steelpan of Trinidad and Tobago, but inspired in sound by the Hang drumof Switzerland.
Played by hand, rather than sticks or mallets, the handpan has a rich, intimate sound, full of emotion.
There is no specific technique or style in the art of playing a handpan. A player with patience and an open mind will be rewarded with deep layers of complexity to explore.
We have a range of handpan drums for sale.
Maintenance & Care
We recommend ongoing care and maintenance on handpans. Here are a few tips to protect the handpan from rusting and other damage:
♪ Sweat may deposit salts to the surface, which contribute to rust formation. Before playing, wash and dry your hands.
♪ Don’t play the handpan if it’s hot (for example, if it’s been in the sun).
♪ Handpans should only be played gently and with one finger at a time: No hands, fists, or mallets.
♪ After each play, wipe down the instrument with a soft, clean, dry cloth (preferably microfibre).
♪ Clean your handpan every 6 – 12 months to remove dirt & oils: Use isopropyl alcohol, or a more gentle rubbing alcohol (isopropyl alcohol or ethanol based of 50-75%, diluted with water). Use a soft cloth on both sides, the rim, and the inside.
If your handpan has oil on it, you’ll need to re-apply it since the cleaning will remove the oil.
♪ Store your handpan in a cool place, and out of direct sunlight, ideally outside the case in a safe place. If stored inside the case, leave the zip 1/4 open to release the moisture from the case. Check that the foam in the case doesn’t get damp.
♪ Apply Phoenix oil every 2 weeks – 2 months. Make sure to only use appropriate oil/wax for this process. You can get Phoenix oil here.
While the handpan colour may vary slightly due to natural variations in materials, each piece is carefully selected to ensure consistent quality and appearance. The differences are subtle and will not affect the instrument’s overall look or performance.
Need more advice on handling rust or have another question? Contact us—we’re here to help!
Email us: [email protected]
Shipping & Returns
We dispatch most orders on the same day and ship across Australia and worldwide. Metro deliveries in Australia usually arrive within 2–5 business days, and express options are available at checkout; regional and international timeframes depend on the destination. You’ll receive tracking details when your parcel is on its way.
Need to return your order? Let us know within seven days of delivery. Please keep the item unused and in its original condition. Full details are in our Shipping & Returns policy.
Reviews
FAQs
I’m not sure what to go for. Can you help me choose?
Absolutely! We love helping people find the right match, whether it’s an instrument, a class, or materials for drum making.
You’re welcome to email or call for personalised recommendations, or chat with our friendly team through the website during office hours.
If you’re after a djembe, we offer a popular service where we send you video options based on your preferences, so you can see and hear each one before deciding.
What is your return policy?
We want you to love what you receive. If there’s an issue with your order, we’ll do our best to make it right. To request a return, please contact us within 7 days of receiving your order.
Items must be unused and in original condition.
You can find the full details of our policy here, and you’re always welcome to reach out to our team with any questions.
How long does delivery take, and where do you ship?
We ship across Australia and internationally. Most orders are dispatched on the same day, so you can expect a quick turnaround.
Delivery to metro areas in Australia usually takes 2–5 business days, with regional areas taking a little longer. We also offer express shipping options if you need your order sooner.
For international orders, delivery times depend on your location and the shipping option you choose at checkout.
You’ll receive tracking details once your order is on its way. You can find more information on shipping timeframes and options here, or feel free to contact us for help estimating delivery to your area.
